All orders are processed and shipped from our studio within 1-3 working days. Once picked up and scanned in by our courier, orders shipped within the UK may take 3-5 working days to arrive, depending on location. EU and International orders typically take 1-3 weeks to arrive.

Please note: international packages may be subject to customs fees, which are not included in our shipping rate and are the customer's responsibility to cover.

Need it fast? Please email our Customer Care team at info@hmcandleco.co.uk

Need a hand? Send our Customer Care team an email at info@hmcandleco.co.uk and we’ll help get the process started. Exchanges and returns must be made within 30 days of delivery and require proof of purchase. Unfortunately, we cannot accept returns on sale items, gift cards, and third party products.